SALON POLICIES

 

ALLERGIES

For your comfort and safety, please be sure to communicate clearly any allergies or sensitivities you may have prior to having any service performed and booking your first appointment. Patch tests are given at least 72 hours previous to services during a consultation appointment and are required in order to schedule your first hair color appointment. Patch test consultations take about 15 minutes and are of no charge. Although rare, if an allergic reaction occurs during services, product will be removed immediately even if the processing time is not done. Allergies

PRICING

All published prices are starting points for services. Prices may vary due to certain factors, such as: the hair's length, density, and condition; the complexity of the service; and/or the amount of product being used. 

CHILD CARE

​To preserve an environment that promotes relaxation, please make arrangements for children to be cared for during your service. Children under the age of 6 are not permitted in the salon unless they can sit quietly for the extent of services. Children cannot be left unattended. Services on children under the age of 8 will be made at my discretion.

SERVICE SATISFACTION

I strive to offer my guests the highest level of guest satisfaction. If you are having challenges with your hair after a service, please let me know within 72 hours of your visit and I will schedule you to come in and correct the issue with no additional charge. The revision policy does not include a full change in the originally agreed upon service, and any revision requests made after the 72 hour grace period will be treated as a completely new service appointment and charged for accordingly. Any decisions will

be made at my discretion.

FINISHED RESULTS

Because results are most accurately evaluated on hair that has been dried and properly finished, services are only guaranteed when the hair is blown dry in the salon. If you opt to leave the salon without a finishing service, you relinquish your means to the service satisfaction and revision policy stated above. 

APPOINTMENT REMINDERS

Appointment reminders will be sent out 48 hours prior to your service through a booking app via text and/or email. Please do not respond back to the automated message. To reschedule or cancel call or text phone number 702-706-7019 or email me at mollymanion@gmail.com. (text or email are best!)

CANCELLATIONS

Your appointments are very important to me and are held just for you. If circumstances arise that make it necessary for you to adjust or cancel your booked appointment time, I kindly ask that you provide at least 24 hours notice. This ensures flexibility in managing my appointments with other clients, and allows for adequate time to fill that space. If proper notice is NOT given, HALF the cost of the scheduled services will be applied and must be paid prior to reserving any future appointments. Emergency situations will be

taken into consideration at my discretion.

PUNCTUALITY AND TIMING

If you are running 15 minutes late or more your appointment may need to be rescheduled or may require a portion of your service to be forfeited. It is understood that emergency situations can arise and I will try to accommodate you in any way that I possibly can. Circumstances that call for rescheduling will be treated like a last minute cancellation and may be subject to the cancellation fee.  If you show up early, your appointment will start at your scheduled appointment time; so if you prefer not to wait, arrive at your scheduled appointment time. Additional services added within an appointment will be allowed at my discretion of timing and cannot be guaranteed since I do not double book clients unless prearranged.